Powering the
Connected Hotel™
Purpose-built hospitality technology and an open integration ecosystem that connect hotel communications and operations to capture revenue opportunities, simplify operations and enhance the guest experience.
Hospitality Experience at Scale
of Hospitality Technology Experience Across Our Team
Hotel Brands
Using Our Technology
Guests & Hotel
Staff Supported
Around the Clock
Hospitality Support
Driven by Innovation.
Defined by Service.
Purpose-built for hospitality, Avalora combines a broad portfolio of hospitality technology with decades of hotel operations, communications and telephony experience—all backed by 24/7 support.
VAIA Agentic AI Assistant
VAIA understands guest and staff intent, responds instantly and takes action across connected hotel systems. Available across voice, SMS, chat, email and WhatsApp, it helps capture revenue opportunities, simplify operations and enhance the guest experience.
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Avalora Cloud PBX
Purpose-built for hospitality, Avalora Cloud PBX delivers reliable, fully managed hotel communications with the features and integrations properties need to connect guests, staff and hotel operations.
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WHY HOTELS CHOOSE AVALORA
Capture More Revenue.
Simplify Operations.
Enhance Guest Experiences.
Opportunities
Turn guest conversations into revenue opportunities through reservation assistance, upsells, sales and event lead capture, helping hotels capture opportunities that might otherwise be missed.
Operations
Automate routine workflows, connect hotel systems and reduce repetitive tasks so staff can focus on guests and higher-value work.
Chosen Technology
Bring your hotel’s chosen technologies together through Avalora’s open integration ecosystem, using APIs and MCP to help them work in harmony for guests, staff and hotel operations.
in Their Language
Engage guests across voice, SMS, chat, email and WhatsApp in multiple languages, providing fast, personalized responses wherever the conversation begins.
Global.
Geo-redundant cloud infrastructure across North America, the UK and Europe helps keep hotel communications and operations connected, secure and available.
24/7 Support.
Our team brings decades of experience in hotel operations, communications and telephony, backed by 24/7 support to keep your hotel connected and your staff supported.
Hospitality Technology.
Built on Hospitality Experience.
Avalora brings together decades of experience in hotel operations, communications and telephony with technology purpose-built for the hospitality industry.
That experience shapes how we approach technology: practical solutions designed around the needs of hotels, their staff and their guests.

Supporting Hotels Across
Leading Hospitality Brands
Avalora technology supports hotels across many of the world’s leading hospitality brands, independent hotel brands and individual properties.










Brand names and trademarks are the property of their respective owners. Logos shown represent a sample of brands under which hotels using Avalora technology operate and do not imply corporate endorsement or approved-vendor status.