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Powering the
Connected Hotel™

Purpose-built hospitality technology and an open integration ecosystem that connect hotel communications and operations to capture revenue opportunities, simplify operations and enhance the guest experience.

Hotel professionals using connected hotel technology

Hospitality Experience at Scale

Decades

of Hospitality Technology Experience Across Our Team

150 +

Hotel Brands
Using Our Technology

Millions

Guests & Hotel
Staff Supported

24 /7

Around the Clock
Hospitality Support

Driven by Innovation.
Defined by Service.

Purpose-built for hospitality, Avalora combines a broad portfolio of hospitality technology with decades of hotel operations, communications and telephony experience—all backed by 24/7 support.

VAIA Agentic AI Assistant

VAIA understands guest and staff intent, responds instantly and takes action across connected hotel systems. Available across voice, SMS, chat, email and WhatsApp, it helps capture revenue opportunities, simplify operations and enhance the guest experience.

Learn more VAIA Agentic AI Assistant

Avalora Cloud PBX

Purpose-built for hospitality, Avalora Cloud PBX delivers reliable, fully managed hotel communications with the features and integrations properties need to connect guests, staff and hotel operations.

Learn more Avalora Cloud PBX
Explore All Products and Services
VAIA Agentic AI Assistant
WHY HOTELS CHOOSE AVALORA

Capture More Revenue.
Simplify Operations.
Enhance Guest Experiences.

Capture Revenue
Opportunities

Turn guest conversations into revenue opportunities through reservation assistance, upsells, sales and event lead capture, helping hotels capture opportunities that might otherwise be missed.

Simplify Hotel
Operations

Automate routine workflows, connect hotel systems and reduce repetitive tasks so staff can focus on guests and higher-value work.

Connect Your
Chosen Technology

Bring your hotel’s chosen technologies together through Avalora’s open integration ecosystem, using APIs and MCP to help them work in harmony for guests, staff and hotel operations.

Engage Guests
in Their Language

Engage guests across voice, SMS, chat, email and WhatsApp in multiple languages, providing fast, personalized responses wherever the conversation begins.

Reliable. Resilient.
Global.

Geo-redundant cloud infrastructure across North America, the UK and Europe helps keep hotel communications and operations connected, secure and available.

Hospitality Expertise.
24/7 Support.

Our team brings decades of experience in hotel operations, communications and telephony, backed by 24/7 support to keep your hotel connected and your staff supported.

Hospitality Technology.
Built on Hospitality Experience.

Avalora brings together decades of experience in hotel operations, communications and telephony with technology purpose-built for the hospitality industry.

That experience shapes how we approach technology: practical solutions designed around the needs of hotels, their staff and their guests.

Hotel guest calling the front desk before traveling

Supporting Hotels Across
Leading Hospitality Brands

Avalora technology supports hotels across many of the world’s leading hospitality brands, independent hotel brands and individual properties.

Best Western logo
Choice Hotels logo
Hilton logo
IHG Hotels & Resorts logo
Marriott International logo
Motel 6 logo
Radisson Hotels logo
Red Lion Hotels logo
Red Roof logo
Wyndham Hotels & Resorts logo

Brand names and trademarks are the property of their respective owners. Logos shown represent a sample of brands under which hotels using Avalora technology operate and do not imply corporate endorsement or approved-vendor status.